Privacy Policy
Last Updated: May 8, 2025
At Virtuwear, your privacy is central to everything we build. This Privacy Policy explains how we collect, use, store, and protect your data — especially when using our virtual try-on service.
1. What We Collect
We collect basic information such as your name and email when you interact with our platform. If you use the virtual try-on feature, we also process uploaded images of yourself and garments (e.g. tops, pants, accessories) as part of the service.
2. How Your Data Is Used
The data you provide is used solely to deliver and improve the virtual try-on experience. This includes generating try-on previews, remembering preferences, and ensuring service quality.
Try-On Images & Garment Data
Uploaded images and garment-related data are processed using secure third-party APIs and are essential in the pipeline of generating your try-on images. These services are strictly used for image processing and automatically delete all image data within 72 hours of upload.
3. Data Security & Access
All personal data — including Try-On images, clothing selections, and metadata — is encrypted during upload (via HTTPS) and while stored. We host data on trusted infrastructure providers who are contractually bound to maintain confidentiality and data security.
Only systems necessary to deliver your virtual try-on experience have access to this data. No third parties (besides secure service providers involved in image processing or hosting) can view or access it.
4. Data Retention
Try-On images are permanently deleted within 72 hours of upload unless you opt in to save them. This deletion is automatic and applies whether or not the try-on session is completed. Other personal information is retained only as long as required to fulfill your request or meet legal obligations.
5. Your Rights
You have the right to request access to your data, correct inaccuracies, delete content, or export your information. These rights vary by location (e.g., GDPR, CCPA), and we honor them as required. Contact us at the email below to submit a request.
6. Children’s Privacy
Virtuwear is not intended for children under the age of 13. We do not knowingly collect personal data from children without verified parental consent. If we become aware of such data, we delete it promptly.
7. Policy Updates
We may update this Privacy Policy to reflect legal, technical, or operational changes. When significant updates occur, we will notify you through the app or via email and seek renewed consent if necessary.
8. Contact Us
If you have questions about this policy or your data, contact us at:
virtuwear.fit+privacy@gmail.com